Group Revenue Manager (VA499)
- London
We are seeking an individual to join our Finance team as Group Revenue Team Manager based in our London office.
The individual will be responsible for overseeing and optimising the firm's revenue cycle through the development and implementation of effective and efficient revenue management processes. Management of the Revenue Team (c. 15 people across 7 offices) which is responsible for WIP management and billing, and work closely with the Credit Control team to manage outstanding invoices.
Principal duties:
- Continuously improve the revenue processes
- Continually assess existing systems and processes and lead on any change initiatives required
- Develop and maintain all relevant processes documentation, and ensure that these processes are followed across the firm
- Manage and develop direct reports to ensure that all team objectives and billing deadlines are achieved
- Lead the billing software development/enhancement and training
- Develop and monitor key performance indicators related to WIP management and billing
- Establish a framework of governance to ensure accuracy and timeliness of billing
- Maintain knowledge of all significant WIP and debt balances at Partner and office level, and work with the Revenue Controller and Credit Control teams to reduce these balances
- Monitor missing timesheets and incorrect time recording behaviour and ensure that missing timesheets are promptly followed up. Work with the partners to minimise missing time and reduce latency of time recording
- Manage the e-billing function (2 people) to ensure effective and efficient e-billing process are embedded to ensure the firm meet all the e-billing guidelines
The successful candidate will have strong verbal and written communication skills, along with excellent attention to detail and the ability to work unsupervised.
Required experience:
- Prior experience of 3E and E-BillingHub (Elite Enterprise also an advantage)
- 5 years’ plus revenue management experience in a law firm
- Prior exposure to meeting with and dealing with Partners
- Advanced knowledge of standard billing practices and procedures
- Advanced knowledge of Microsoft Office Suite (Excel, Word, PowerPoint and Outlook)
- Some system change management experience desirable
Please click on "Apply for this job" to submit a CV for this vacancy.