Client Onboarding Administrator (VA398)

We are looking for a Client Onboarding Administrator to support our Bermuda corporate services team by managing client onboarding and handling all associated processes, ensuring a seamless client experience by acting as a bridge between clients and the back-office compliance team. The administrator will assist with identifying and obtaining relevant customer due diligence documentation, as well as being responsible for completing periodic and trigger event reviews, to provide support and assistance to the corporate services team  in meeting their obligations under the Bermuda AML/CFT legislation.

Principle duties include:

• Manage and develop trusted relationships with clients, ensuring a seamless and efficient onboarding experience.
• Daily processing of new Carey Olsen Bermuda matters on a priority basis following clarification from Managing Director/FE by establishing who is the client and, where the client is not an individual, who are the beneficial owners and/or controllers of the client.
• Reviewing and assessing organisational structures and company reports to identify the client's complete chain of ownership and control, through to the ultimate beneficial owner.
• Establishing what Due Diligence is required to satisfy Carey Olsen's regulatory obligations as outlined within Carey Olsen's policies and procedures.
• Requesting and reviewing of CDD documentation to ensure compliance with Carey Olsen's policies and procedures.
• Complete ongoing Due Diligence checks to ensure accurate and up to date information is always maintained, liaising with the Managing Director and Fee Earners.
• Monitoring and updating on a daily basis: the status and progress of the CDD process for each matter within the Bermuda New Business Control Sheet.
• Completing a New Matter Opening Form including the Client Risk Assessment for each matter and ensuring that all controls are adhered to and that new matters are processed in line with Carey Olsen process and procedures.
• Maintain and enhance the working relationship between the wider Bermuda and Jersey Risk & Compliance Team and the business units through regular and effective communication across all available means, face to face, telephone and E Mail.
• Ensure that the electronic filing system is maintained correctly including maintaining the central database for the storing of CDD.
• ​Complete periodic and trigger event reviews on all clients to ensure they are compliant with Carey Olsen's policies and procedures and confirm or amend the AML risk rating that was assigned at onboarding.

The ideal candidate will have:

• Experience within a CDD / anti money laundering role, preferably with a law firm or CSP environment, with a good knowledge of Bermuda AML/CFT legislation.
• Excellent knowledge of regulatory requirements and AML/CFT legislation.
• Good knowledge of Microsoft applications, particularly excel. Experience of Viewpoint would be advantageous.
• Strong focus on client service and customer service skills.
• Excellent interpersonal and communication skills are essential.
• Ability to communicate effectively with colleagues at all levels.
• Able to work with minimal supervision and to tight deadlines.
• Ability to multi-task and manage multiple projects at a time while paying attention to detail.
• Flexible, helpful and "can do" attitude.
• Effective planning, organisational and time management skills.
• Ability to apply initiative, whilst recognising when to escalate issues.
• Excellent verbal and written communication skills.
• Demonstrate a willingness to enhance personal skills and attributes.

Candidates who are working towards or hold the ICA Certificate in Anti-Money Laundering or Compliance (or equivalent) is desirable but not essential.

​Please click on "Apply Now" to submit a CV for this vacancy